Airline Customer Service Manager - PHL in Philadelphia, Pennsylvania

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Piedmont Airlines, Inc., a subsidiary of American Airlines, has a complete time customer support manager position offered at the Philadelphia International Flight terminal, 8000 Essington Opportunity, Philadelphia PA 19153.

The candidate we're looking for is customer-friendly, going to work all days and all changes along with obligatory overtime as had to service our consumers and plane.

This unit manager will straight support the Client service Station Manager in achieving terminal objectives while handling in a 'hands-on' job offering guidance and support as needed to fulfill business assumptions. Unit supervisors will certainly lead and direct brokers according to firm policies and procedures. The system supervisor is a working member of the group.

Previous leadership encounter and task administration are needed in this duty. We prefer airline company encounter.

Duties feature management responsibilities and efficiency administration. Training will certainly feature electronic guest boarding, customers with unique demands, flight travel plan changes and seat assignments, luggage filling, calculation of plane weight and balance, operation of motorized service motor vehicles and devices, aircraft maintenance and other duties that are executed throughout the workday.
I'm specifying our minimum requirements here for your evaluation. We will not be able to provide you employment if you do not fulfill one or additional needs.

At the very least 18 years of age
Secondary school diploma or GED
Authorized to function in the Usa of America
Driver's Permit with very little offenses
oIf selected, you'll be driving our devices, so we like to know that you are a secure vehicle driver.
Pliable Schedule-- Need to be readily available for all shifts, all days
oShifts are picked making use of a seniority system three to 4 times annually. Your seniority is low consequently you will certainly bid after all current workers when you are new to the business. You will not have a great deal of choices to pick from. Furthermore the training period is extensive and consists of both classroom and on-the-job training. Some training is composed our hub cities and calls for overnight trip.
Work outside in all weather and raise up to 70 pounds
oSince our business is to put people and baggage onto airplanes, considerably of the work is done outside on the ramp, even during inclement weather condition. Our consumers have the opportunity to inspect travel luggage up to 70 pounds, so also as a manager, we'll require you to be able to pick it up and place it in the payload hold. Constant stooping and flexing are part of your normal workday routine as you note compliance and supply coaching as required.
We'll wish you to forecast a professional look. A clean person without any visible tattoos or piercings is what we try to find.
You'll should pass all needed training courses so you manage to comply with customer and firm assumptions.

Employment is contingent after effective conclusion of training, a clear driving record, 10-- year criminal past documents inspect and medicine display as required. We also call for evidence of Senior high school or GED completion.

Benefit package features paid training, holiday pay, 401(k), trip, family travel on US/AA, clinical and dental available

Piedmont Airlines, Inc. is a Level playing field Employer
-airlines.com/careers facebook/twitter @ WorkForPiedmont.

Phenomenal Aviators. Major Opportunities.

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