Client Services/ Data Entry Rep - Manager Training in Philadelphia, Pennsylvania

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Client Services - Background Screening (Philadelphia) - Salary $10-$15
Address: Germantown Ave Philadelphia, PA 19140

This position is a transition from Client Service Rep to Client Service Manager

Nationwide leader in employment screening, comprehensive background checks and drug testing. Our services provide our clients with the benefits of enhanced security, reduced liability, improved stability, increased productivity and cost savings in their candidate selection and hiring process. Our goal is to offer the highest quality background screening solutions, combined with personalized customer service that amazes our clients.

Skills / Requirements

Associates Degree or higher
2 years experience in a customer service role, preferably business to business environment

Demonstrated ability to solve problems within the bounds of department policies and procedures
Demonstrated ability to gather and assess information in a fast paced environment

Knowledge of Microsoft Word, Excel, Outlook and Internet

Listening and rapid comprehension skills are crucial to the success of this position

Ability to stay calm and professional while dealing with difficult client situations

Ability to work independently and as a team member in a collaborative environment

Knowledge of background checks, pre-employment screening and/or human resources would be a plus


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